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How fairwin247 Handles Your Personal Data

At fairwin247, we take a direct approach to privacy: you should always know what data we hold, why we hold it, and how you can ask us to…

Data collected with your consentSecure storage with encryptionYour right to access and deleteUPI and Paytm transaction privacyContact us any time to query your data
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fairwin247 How fairwin247 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to request a copy of what we hold, or need to flag a concern, our privacy team is reachable through…

Email Our Privacy Team Send your data access request, correction request, or deletion request to our dedicated privacy email. We log every request and respond within 72 hours, confirming the action taken on your account data.
Live Chat Support Start a live chat session from your account dashboard to raise a privacy question in real time. Our support agents can escalate your query to the privacy team immediately if the issue requires specialist handling.
Written Request by Post For formal data subject access requests or written objections to how your data is processed, you may submit a written request. Our team will acknowledge receipt and respond within the statutory timeframe under applicable law.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

We apply a layered approach to keeping your personal information safe from the moment you create an account through every deposit and withdrawal you make.

Encrypted Data Storage

All personal data held on your fairwin247 account is stored using AES-256 encryption at rest. Payment identifiers such as UPI handles and Paytm wallet references are tokenised and never stored as raw strings in our primary database.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how our lobby pages are used. You can manage cookie preferences from your browser settings at any time; disabling analytics cookies will not affect your ability to access the lobby.

Account Security Controls

Two-step verification is available on all fairwin247 accounts. When you change your registered mobile number or email address, we send a confirmation to your existing contact before processing the update, reducing the risk of unauthorised account changes.

Data Retention Schedule

We retain your account and transaction data for the period required by applicable financial regulations in the jurisdictions where we operate. Once that period expires and your account is closed, personal data is permanently deleted from our active systems.

Who Can Access Your Data

Access to personal data inside our systems is restricted to staff who need it to operate your account, process withdrawals, or respond to support queries. Third-party payment processors like UPI and PhonePe receive only the minimum data needed to execute a transaction.

How to Request Changes

To update, correct, or request deletion of your personal data, log in to your account and use the privacy request form under account settings, or contact our privacy team by email. We will confirm changes within 72 hours and notify you when the update is complete.

Common Questions About Your Data and This Policy

The questions below cover the situations we hear about most often from people reading this policy for the first time. If your question is not answered here, our privacy team is reachable via live chat or email at any time.

We collect your name, email address, mobile number, date of birth, and the payment method details you use — such as your UPI ID or Paytm registered number. Device and IP data are also logged for security purposes during each session.

Your UPI, PhonePe, or Paytm payment references are shared only with the payment processor needed to complete your transaction. We do not sell or transfer this data to advertisers, data brokers, or any unrelated third party.

Yes. Submit a data access request through the privacy form in your account settings or email our privacy team directly. We will compile and deliver a copy of your personal data within the timeframe required by applicable law.

We retain account and transaction records for the period mandated by financial and anti-fraud regulations applicable where you access the platform. After that mandatory retention period ends, your personal data is permanently deleted from active storage.

We use session cookies required for login and optional analytics cookies to measure how lobby pages are used. You can disable analytics cookies in your browser settings at any time without affecting your access to your account or the lobby.

Use the privacy request form in your account settings or contact our privacy team by email or live chat. We will confirm receipt of your request within 24 hours and complete the correction or deletion within 72 hours where technically feasible.

This policy applies to all account holders where access is permitted under local law. If your use of the platform is lawful in your region, the data rights and protections described here apply fully to your account and all associated personal data.

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